{"id":35705,"date":"2026-10-06T03:54:41","date_gmt":"2026-10-06T03:54:41","guid":{"rendered":"https:\/\/vapemaison.com\/envio-y-faq\/"},"modified":"2026-10-06T06:21:12","modified_gmt":"2026-10-06T06:21:12","slug":"doprava-a-casto-kladene-otazky","status":"publish","type":"page","link":"https:\/\/vapemaison.com\/cs\/envio-y-faq\/","title":{"rendered":"Doprava a \u010dasto kladen\u00e9 ot\u00e1zky"},"content":{"rendered":"

V\u0161e o doru\u010den\u00ed, odesl\u00e1n\u00ed a nej\u010dast\u011bj\u0161\u00edch dotazech.<\/strong> \u00dapln\u00e9 zn\u011bn\u00ed podm\u00ednek najdete na na\u0161\u00ed str\u00e1nce v\u011bnovan\u00e9 p\u0159epravn\u00edm podm\u00ednk\u00e1m.<\/p>\n

Odkud zas\u00edl\u00e1me zbo\u017e\u00ed<\/h2>\n

Na\u0161e hlavn\u00ed distribu\u010dn\u00ed centrum se nach\u00e1z\u00ed v N\u011bmecko<\/strong>, kde se nach\u00e1z\u00ed v\u011bt\u0161ina z\u00e1sob. Pokud je ur\u010dit\u00fd model nebo varianta v EU vyprod\u00e1na, m\u016f\u017ee b\u00fdt z\u00e1silka odesl\u00e1na p\u0159\u00edmo z na\u0161eho partnersk\u00e9ho skladu v \u010c\u00edn\u011b, aby nedo\u0161lo k p\u0159eru\u0161en\u00ed dod\u00e1vek.<\/p>\n

Dodac\u00ed lh\u016fty<\/h2>\n\n\n\n\n\n\n\n
C\u00edlov\u00e1 destinace<\/th>\nP\u016fvod<\/th>\nP\u0159edpokl\u00e1dan\u00e9 doru\u010den\u00ed<\/th>\n<\/tr>\n<\/thead>\n
N\u011bmecko (vnitrost\u00e1tn\u00ed)<\/td>\nN\u011bmecko<\/td>\n3\u20135 pracovn\u00edch dn\u016f<\/td>\n<\/tr>\n
Ostatn\u00ed zem\u011b EU<\/td>\nN\u011bmecko<\/td>\nP\u0159ibli\u017en\u011b 5\u20137 pracovn\u00edch dn\u016f<\/td>\n<\/tr>\n
Mezin\u00e1rodn\u00ed \/ speci\u00e1ln\u00ed objedn\u00e1vky<\/td>\n\u010c\u00edna<\/td>\nLi\u0161\u00ed se v z\u00e1vislosti na celn\u00edch p\u0159edpisech a m\u00edstn\u00edch p\u0159epravc\u00edch<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Uveden\u00e9 lh\u016fty jsou orienta\u010dn\u00ed. St\u00e1tn\u00ed sv\u00e1tky, celn\u00ed odbaven\u00ed a zpo\u017ed\u011bn\u00ed u p\u0159epravc\u016f mohou tyto lh\u016fty prodlou\u017eit.<\/p>\n

Po\u0161tovn\u00e9<\/h2>\n

Cena se vypo\u010d\u00edt\u00e1 p\u0159i dokon\u010den\u00ed objedn\u00e1vky na z\u00e1klad\u011b va\u0161\u00ed adresy a \u00fadaj\u016f o objedn\u00e1vce. Doprava zdarma p\u0159i odb\u011bru 50 kus\u016f a v\u00edce<\/strong> \u2014 nad touto \u010d\u00e1stkou se \u00fa\u010dtuje po\u0161tovn\u00e9. P\u0159esn\u00e1 \u010d\u00e1stka se v\u017edy zobraz\u00ed p\u0159ed proveden\u00edm platby.<\/p>\n

Sledov\u00e1n\u00ed<\/h2>\n

Jakmile z\u00e1silka opust\u00ed sklad, obdr\u017e\u00edte e-mailem sledovac\u00ed \u010d\u00edslo. Z\u00e1silku m\u016f\u017eete sledovat tak\u00e9 ve sv\u00e9m \u00fa\u010dtu v sekci \u201eSledov\u00e1n\u00ed objedn\u00e1vek\u201c.<\/p>\n

\u010casto kladen\u00e9 ot\u00e1zky<\/h2>\n

Jak dlouho vydr\u017e\u00ed jednor\u00e1zov\u00fd elektronick\u00fd cigaretov\u00fd p\u0159\u00edstroj?<\/h3>\n

Z\u00e1le\u017e\u00ed na za\u0159\u00edzen\u00ed a na va\u0161ich zvyklostech. Jednor\u00e1zov\u00e1 za\u0159\u00edzen\u00ed se uv\u00e1d\u011bj\u00ed v po\u010dtu pot\u00e1hnut\u00ed \u2013 za\u0159\u00edzen\u00ed s kapacitou 20 000 pot\u00e1hnut\u00ed vydr\u017e\u00ed mnohem d\u00e9le ne\u017e za\u0159\u00edzen\u00ed s kapacitou 2 000 pot\u00e1hnut\u00ed. Uveden\u00fd po\u010det pot\u00e1hnut\u00ed p\u0159edpokl\u00e1d\u00e1 kr\u00e1tk\u00e1 a rovnom\u011brn\u00e1 pot\u00e1hnut\u00ed; p\u0159i del\u0161\u00edch pot\u00e1hnut\u00edch se e-kapalina spot\u0159ebov\u00e1v\u00e1 rychleji.<\/p>\n

M\u00e1te stanoven\u00e9 minim\u00e1ln\u00ed mno\u017estv\u00ed objedn\u00e1vky?<\/h3>\n

Na\u0161e velkoobchodn\u00ed cenov\u00e9 \u00farovn\u011b za\u010d\u00ednaj\u00ed na 30 kusech na \u0159adu a obecn\u00e9 minim\u00e1ln\u00ed mno\u017estv\u00ed na jeden model je 10 kus\u016f. R\u016fzn\u00e9 p\u0159\u00edchut\u011b v r\u00e1mci jednoho modelu se zapo\u010d\u00edt\u00e1vaj\u00ed do stejn\u00e9 cenov\u00e9 \u00farovn\u011b.<\/p>\n

Mohu v jedn\u00e9 objedn\u00e1vce kombinovat r\u016fzn\u00e9 p\u0159\u00edchut\u011b?<\/h3>\n

Ano. Kartony r\u016fzn\u00fdch p\u0159\u00edchut\u00ed stejn\u00e9ho modelu lze kombinovat a v jedn\u00e9 objedn\u00e1vce lze kombinovat i r\u016fzn\u00e9 modely.<\/p>\n

Zas\u00edl\u00e1te zbo\u017e\u00ed i mimo EU?<\/h3>\n

Zbo\u017e\u00ed zas\u00edl\u00e1me do zahrani\u010d\u00ed, av\u0161ak v n\u011bkter\u00fdch zem\u00edch plat\u00ed omezen\u00ed t\u00fdkaj\u00edc\u00ed se produkt\u016f pro elektronick\u00e9 kou\u0159en\u00ed, a proto do nich nem\u016f\u017eeme dod\u00e1vat. P\u0159ed objedn\u00e1n\u00edm si pros\u00edm prostudujte na\u0161e z\u00e1sady p\u0159epravy nebo se u n\u00e1s informujte ohledn\u011b va\u0161\u00ed destinace.<\/p>\n

Co kdy\u017e mi doraz\u00ed po\u0161kozen\u00e1 nebo nespr\u00e1vn\u00e1 objedn\u00e1vka?<\/h3>\n

Kontaktujte n\u00e1s v r\u00e1mci lh\u016fty pro vr\u00e1cen\u00ed zbo\u017e\u00ed s uveden\u00edm \u010d\u00edsla objedn\u00e1vky a p\u0159ilo\u017een\u00edm fotografi\u00ed a my zajist\u00edme v\u00fdm\u011bnu nebo vr\u00e1cen\u00ed pen\u011bz. \u00dapln\u00e9 podm\u00ednky najdete v na\u0161ich z\u00e1sad\u00e1ch pro vr\u00e1cen\u00ed pen\u011bz a zbo\u017e\u00ed.<\/p>\n

Jsou tyto v\u00fdrobky origin\u00e1ln\u00ed?<\/h3>\n

Zbo\u017e\u00ed odeb\u00edr\u00e1me od v\u00fdrobc\u016f a autorizovan\u00fdch distributor\u016f. Pokud pot\u0159ebujete informace o \u0161ar\u017ei nebo ov\u011b\u0159en\u00ed pravosti konkr\u00e9tn\u00ed zna\u010dky, obra\u0165te se na n\u00e1s a my v\u00e1m poskytneme \u00fadaje, kter\u00e9 n\u00e1m dod\u00e1 v\u00fdrobce.<\/p>\n

Nab\u00edz\u00edte OEM nebo soukromou zna\u010dku?<\/h3>\n

Ano, u v\u011bt\u0161\u00edch objem\u016f. Nab\u00edz\u00edme mo\u017enost p\u0159izp\u016fsoben\u00ed zna\u010dky, balen\u00ed a v\u00fdb\u011bru p\u0159\u00edchut\u00ed \u2013 pod\u00edvejte se na str\u00e1nku v\u011bnovanou velkoobchodu nebo n\u00e1s kontaktujte s va\u0161imi po\u017eadavky.<\/p>\n

Po\u0159\u00e1d nev\u00edte, jak d\u00e1l?<\/h2>\n

N\u00e1\u0161 t\u00fdm odpov\u00ed do jednoho pracovn\u00edho dne. Kontaktujte n\u00e1s prost\u0159ednictv\u00edm kontaktn\u00ed str\u00e1nky a uve\u010fte \u010d\u00edslo objedn\u00e1vky, pokud ho m\u00e1te.<\/p>\n

<\/p>\n

Obl\u00edben\u00e9 modely, kter\u00e9 zas\u00edl\u00e1me do cel\u00e9 EU<\/h2>\n

V\u00fdb\u011br nej\u010dast\u011bji objedn\u00e1van\u00fdch \u0159ad pro dod\u00e1vky do Evropy, zahrnuj\u00edc\u00ed \u0161irokou \u0161k\u00e1lu po\u010dtu n\u00e1pln\u00ed a velikost\u00ed.<\/p>\n