Updated: May 4, 2026
We are committed to processing and delivering your orders in a timely and reliable manner. As we operate multiple warehouses across different regions, shipping origins and delivery times may vary depending on product availability and destination.
Origen del envío
Our primary fulfillment center is located in Germany, where most products are stocked and shipped within Europe.
However, in certain cases—such as limited stock availability, specific models, or particular flavors—items may be shipped directly from our partner warehouse in China to ensure uninterrupted supply.
Shipping Overview:
- In-stock items (EU warehouse) → Dispatched from Germany
- Out-of-stock items or special variants → Dispatched from China
Plazos de entrega estimados
Delivery times depend on the shipping origin and destination country:
| Destino | Origen del envío | Estimated Delivery Time |
|---|---|---|
| Germany (Domestic) | Alemania | 3-5 días laborables |
| Other European Countries | Alemania | Approximately 5–7 business days |
| International / Special Orders | China | Varies depending on customs and local carriers |
Please note that all delivery times are estimates and may be affected by external factors such as public holidays, customs clearance procedures, or carrier delays.
Gastos de envío
Shipping costs are automatically calculated at checkout based on your delivery address and order details.
- Free shipping is available for orders of 50 or more.
- Orders below this threshold will incur a shipping fee
- The final shipping cost displayed at checkout is accurate and binding
Tramitación de pedidos
- Los pedidos suelen tramitarse en un plazo de 1-3 días laborables
- Once shipped, tracking information will be provided via email
- Orders containing items from different warehouses may be shipped separately
Aduanas y derechos de importación
For orders shipped from China, customs clearance may be required depending on local regulations.
Good news:
All applicable import duties, taxes, and customs-related fees will be fully covered by vapemaison.com.
Customers will not be required to pay any additional charges upon delivery.
Support
If you have any questions regarding product availability, shipping times, or order tracking, please feel free to contact our support team.
We are here to assist you both before and after your purchase.